|
Market leader, the Sauermann Group employs nearly 100 people throughout the world and, in 2007, had a consolidated turnover of 21.5 million Euros. For more than 30 years, it has been designing, manufacturing and selling condensate removal pumps intended for air conditioning, heating and refrigeration systems.
Find out +
The position of market leader has been won and is guarded on the basis of the following fundamentals:
|
| Market perpception |
A recognized brand and a market niche that give the Sauermann Group a real strategic asset, buoyed by an air conditioning market in constant progression and a heating market subject to innovation, technological progress and the renewal of equipment.
Find out + |
|
|
|
| An unwavering focus on innovation |
A comprehensive and constantly improved range of products and services resulting from listening to the aspirations and expectations of its natural client base (distributors and OEMs) and installers, wherever they are in the world.
Find out + |
|
|
| A rigorous and continuous Quality approach |
International competition and the trend towards worldwide standardisation are such that it is no longer sufficient to be content just with satisfying our customer’s needs and expectations.
The Sauermann Group has defined and put in a place a Quality Management System to attain the following strategic objectives:
- Roll out of the company’s general policy while building our future success
- Process management
- Management and empowerment of staff
- Management of resources and activities
- Profitability and reliability
- Management of the environment
- Quality of products/services
- Compliance with lead times
- Building customer loyalty and ensuring customer satisfaction
Find out +
The international competition essentially focuses its actions on favoured target regions, namely America, Europe and Asia.
- The Sauermann Group, bases its leadership on international presence, territorial proximity and strong networks built over 3 continents via 2 production sites, 7 subsidiaries and 2 sales divisions.
Find out +
In 2007, 75 % of our sales were in the European Union and 25 % outside of the European Union.
| Customer Relations: The “Sense of Service” |
Through its international presence and its dense territorial network, the Sauermann Group is able to offer its customers:
- Open feedback,
- Quality services and technical assistance and support well in advance of your customers’ (specifiers and installers) projects by providing appropriate advice, support and training.
- A commitment to meet on site delivery deadlines requested by customers,
- Strict compliance with production and dispatch lead times,
- A 2 year guarantee on all of its products,
- An highly efficient After Sales Service,
- Information, promotional and communication supports.
Find out +
An eco-responsible commitment
After having recently implemented the RoHs and WEEE European environmental directives in each of its subsidiaries in a concrete and efficient manner, the Sauermann Group has set itself new objectives:
• To make sustainable development a tangible goal shared by every member of staff of the Group, wherever they are in the world.
• To anticipate technical and regulatory changes so as to transform potential constraints into sources of technical, social and environmental innovation.
Find out +
|
